Balanced Scorecard Training Is Essential for Success

Published On:
February 9, 2009
Authored By:
APQC
Member Only Content:
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Balanced scorecard implementation plans should always include employee training to make sure that the work force understands the business objectives behind the scorecard and is prepared to use it. Learn how best-practice organizations like NCR, Principal Financial Group, and the Newport Division of the Naval Undersea Warfare Center give their employees the skills they need to leverage new measurement approaches.