Assessing the Impact of the Lessons Learned Process

Published On:
February 5, 2010
Authored By:
Lauren Trees
Member Only Content:

APQC believes that performance and impact measures/metrics are crucial to any knowledge-sharing approach, including lessons learned. The right combination of measures/metrics paints a compelling picture of the effectiveness and value of the process, which is essential to gain executive support, funding, and increased participation from teams and individuals.