Assessing Communities of Practice at Rockwell Collins

Published On:
May 4, 2018
Authored By:
APQC
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Rockwell Collins' community of practice (CoP) program celebrated its 15th anniversary in 2016. In looking back on its successes, the KM team sought feedback from CoP leaders and members to help plan the future of the program. This input spurred the organization to develop a program health assessment. The KM project manager met with 200 leaders of 80+ CoPs to discuss what was working and what needed help. Then, in 2017, the organiation surveyed approximately 6,000 CoP members to gain additional insight. This presentation summarizes the Rockwell Collins KM team’s CoP health assessment findings. 

Click here for the slides from this presentation.