Assessing Change Readiness and Preparing to Manage Change
Change management involves the ability to proactively manage the “people side” of change, gaining acceptance and minimizing resistance using standard processes and approaches to transition employees, teams, or entire organizations to a desired future state. This complex undertaking requires skill and finesse. Starting off on the right note in the change management journey can mean the difference between success and failure.
APQC’s Madison Lundquist, principal research lead for process and performance management (PPM), sat down with Lynda Braksiek, principal research lead for knowledge management (KM), to discuss how to drive effective change in organizations. In this article, Lundquist interviews Braksiek, a longtime KM and change leader, about selecting the right methodologies for assessing change readiness and navigating organizations through changes big and small.
Related Resources:
Leading Change and Preventing Change Fatigue | APQC