Assembling the Building Blocks of Cross-Functional Processes: Process and Performance Management Podcast

Published On:
June 26, 2015
Authored By:
APQC
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In this podcast APQC's John Tesmer, director of opens standards benchmarking and Holly Lyke-Ho-Gland, process and performance management program manager address some recent questions about the Process Classification FrameworkSM, its value, and its role in end-to-end cross-functional process management.