APQC’s Interactive Seamless Collaboration Architecture

Published On:
September 23, 2012
Authored By:
Member Only Content:

In 2011-2012, APQC’s Knowledge Management Advanced Working Group (AWG) designed a framework delineating the requirements for creating a seamlessly collaborative work environment. APQC’s Seamless Collaboration Architecture brings together eight considerations that the AWG identified as critical success factors:

  1. Organizational culture
  2. Access to people (internal)
  3. Access to information
  4. Quality collaboration
  5. Organizational (enterprise) structures
  6. Geographies
  7. Infrastructure and systems
  8. Generational and demographic issues

The architecture can be used as a self-diagnostic tool to evaluate the current state of collaboration in your organization and think about potential next steps to achieve seamlessly collaborative interactions. This document contains an interactive, editable version of the architecture in Microsoft Excel. 

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