Allow Strategic Design Decisions to Guide the Development of Your Knowledge Management Program

Published On:
March 16, 2012
Authored By:
APQC
Member Only Content:
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Once an organization has determined the ultimate objectives of its knowledge management (KM) program, it should let those objectives steer the design of its knowledge-sharing and collaboration initiatives. Using their KM business cases and cultures as guides, best-practice organizations make decisions early in their KM journeys that influence the level of KM engagement achieved over the long term.