Adapting KPI's to Changing Needs: Novo Nordisk Case Study

Published On:
October 12, 2018
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As one of the leading pharmaceutical houses in the world, Danish multinational Novo Nordisk is a prime example of how organizations are aligning themselves to the changing market scenario. APQC interviewed, Phani Prasad Parimi, associate director for operational excellence. This case study outlines how Novo Nordisk determines, refreshes, and reports its operational KPIs.