Actively Encourage the Right KM Contributions

Published On:
March 4, 2020
Authored By:
APQC
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Most employees need encouragement and guidance to feel comfortable submitting or sharing their knowledge. However, some overeager contributors flood KM systems with content that’s irrelevant, duplicative, or just plain wrong. In this article, you will learn how best-practice KM programs design their training to encourage the right contributions while minimizing those that are unhelpful or harmful.