Actively Encourage the Right KM Contributions

Published On:

March 04, 2020

Authored By:

APQC

Public Content:

Most employees need encouragement and guidance to feel comfortable submitting or sharing their knowledge. However, some overeager contributors flood KM systems with content that’s irrelevant, duplicative, or just plain wrong. In this article, you will learn how best-practice KM programs design their training to encourage the right contributions while minimizing those that are unhelpful or harmful.

Type:

Articles

Topics:

Training Methods, Knowledge Management, KM Change Management, KM Communication

Available Tools:

APQC Process Classification Framework (PCF)

Assessments

Actively Encourage the Right KM Contributions

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