2024 Top Challenges and Solutions: Process Management

The top priorities and challenges in process management have not changed significantly in recent years. Organizations are still grappling with shifting to end-to-end processes, improving process maturity, and picking the right key performance indicators (KPIs). 

In December of 2023 APQC conducted its annual survey to understand the common challenges and priorities of process and performance management practitioners. This infographic details insights from the survey on business process management and continuous improvement challenges and potential solutions.