2022 Process and Performance Management Priorities and Challenges: Services Sector

Published On:
February 01, 2022
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APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2022.

This report looks at the top priorities of PPM teams in key areas like BPM, strategy, data and measurement, and benchmarking. It also dives into key technologies for process teams and explores the ways they support the organization.