2020 Process & Performance Management Priorities & Challenges: Comparison by Role

Published On:
February 19, 2020
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In December of 2019, APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2020. This report explores the differences by role, the trends in process work, and the intersection with data and technology for process management professions in the new business environment.

For more information, check out the full survey summary report.