2020 PPM Priorities & Challenges: Manufacturing vs. Services Sector

Published On:
January 30, 2020
Authored By:
APQC
Public Content:
View Now

In December of 2019, APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2020.

This report explores the differences in manufacturing and services sector trends in process work, the intersection with data and technology for process management professions, and reveals the top five priorities and challenges in:

  • process management:
    • business process management, and
    • continuous improvement.
  • organizational performance management:
    • data and analytics,
    • measurement,
    • strategic planning, and
    • project management.

 

Folder
Also found in 2020 Process and Performance Management Priorities
Type:
Data and Measures
Topics:
Performance Management, Data Management, Organizational Performance Analytics, Project Management, Process and Performance Management, Measurement, Process, Business Process Management (BPM), Continuous Improvement, Organizational Improvement, Manufacturing
Tags:
Process fundamentals, Digital workplace

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