In December of 2016 APQC conducted a survey to understand the common challenges and priorities of process and performance management practitioners in 2017.
This summary report looks at the top four priorities and challenges in:
- process management,
- organizational performance management,
- change management,
- quality management,
- project management,
- data and analytics, and
- talent management.
The survey also explores trends in functional integration to create business or operational excellence.
For this report, the data has been subdivided by organization type (manufacturing vs. services).