2017 APQC's Process Framework: Then and Now (Infographic)

Published On:
April 10, 2017
Authored By:
APQC
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To provide insights on how and why organizations use APQC's Process Classification Framework (PCF)®, we conducted surveys in 2015 and 2017 that looked at organizations' top uses, length of use, applications, challenges, and process improvement culture. This infographic creates a snapshot of the "then and now" by comparing results from the two surveys.