What trends will transform how employees interact, collaborate, and share knowledge over the next decade? In September 2016, APQC surveyed more than 200 process and performance management practitioners as part of a large-scale investigation of the modern work experience. The survey covered everything from office design and IT tools to the flexibility employees have and how they build trusted relationships. The aim of the project is to learn what modern workers are experiencing, what changes they would like to see, and how looming technological and cultural shifts may influence business priorities and investments.
This collection contains articles, data cuts, and presentations that dive into process and performance management-specific findings from that survey. To access core insights from the research, download the full white paper, Preparing for the Future of Work: The Latest Trends in Office Design, HR Policy, Collaboration, and Search and Information Delivery.