APQC hosted its 24th Annual Knowledge Management (KM) Conference on April 29th to May 3rd 2019. The theme for the conference was “Bridging High-Touch and High-Tech.” The conference sessions explored the new capabilities that are affecting the KM discipline while positioning them within a holistic strategy that combines people, process, and technology. Participants learned which tools hold the greatest promise, how to build new KM tools and approaches into the flow of people’s work, the keys to engaging end users, and how successful KM programs are weathering the storm of change.
This collection contains slide presentation from the conference sessions. Click here for the collection of session overviews.