Presentations from APQC's 2018 Knowledge Management Conference

Last updated:

May 08, 2018

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APQC

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APQC hosted its 23nd Annual Knowledge Management (KM) Conference on April 19 – April 20, 2018. The theme for this year’s conference was “Making KM Smart, Digital, and Engaging.” Sessions focused on a range of topics, including the impact of emerging technologies and tactics to communicate the value of KM, inspire employees to share and use knowledge, and sustain behavioral change.

This collection contains presentations from the conference sessions. Click here for a collection of written session overviews.

Type:

Collections

Topics:

Knowledge Management

Available Tools:

APQC Process Classification Framework (PCF)

Assessments

Presentations from APQC's 2018 Knowledge Management Conference

Included in this Collection

How to Future-Proof KM

The Building Blocks of Engaging Communities

Changing Behaviors and Normalizing KM Across Your Organization

Using Knowledge Mapping to Extract a Decade of Technical Expertise

Developing and Capturing Deep Smarts

Global Collaboration Drives Innovative Sparks

Creating the User Experience Clients Want but Can't Describe

Getting More Value Out of Content with Auto-classification

Anticipatory Knowledge Delivery

Is Collaboration without Chaos Possible?

Keeping Up with the Joneses

Building Learning and Continuous Improvement into Everyday Work

The Role of Bots and AI in the Knowledge Ecosystem

Assessing the Health of a Communities of Practice Program

Applying a 'For Colleagues, By Colleagues' KM Strategy

When to Grow Your CoP Beyond Its Company Borders

Do's and Don'ts When Implementing a People-to-People Tool

Experiments in Tacit Knowledge Transfer

The Human Cloud: Increasing Community in the Face of the Digital Age

Developing a Corporate Wiki Using SharePoint