Performance Measurement in the Public Sector

Last updated:
June 16, 2010
Authored By:
APQC

Measuring performance can be tricky, especially in public sector organizations, where policy typically enforces strict accountability. The items in this collection explain how organizations in the public sector use measurement to improve performance, adhere to regulations, and build employee morale and personal responsibility.

For more about performance measurement in general, see the collection Getting the Most Out of Performance Measurement.