HR Organization: Blueprint for Success

This collection is your road map to success in managing HR function operational efficiency and effectiveness. The content within will teach you about documenting HR processes; calculating key performance indicators (KPIs) for HR operations; benchmarking KPIs against top performing organizations; and selecting proven-performance improvement drivers to implement. This content derives from an analysis of the HR Organization Open Standards Benchmarking® survey, and is a collection of both benchmarks and metrics, as well as best practices and business drivers.