Cutting the Costs of Not Knowing: Lessons Learned Systems People Really Use

Last updated:

May 13, 2010

Authored By:

APQC

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This collection aggregates content from APQC's 2009 Collaborative Benchmarking study Cutting the Costs of Not Knowing: Lessons Learned Systems People Really Use. The collection includes an overview of the study, the presentation given at the conclusion of the study, the full report detailing the study findings, articles based on the best practices uncovered during the study, and case studies on the participating best-practice organizations.

Type:

Collections

Topics:

Lessons Learned, Knowledge Management

Industries:

Financial Services/Banking, Government/Military (Federal/State)

Available Tools:

APQC Process Classification Framework (PCF)

Assessments

Cutting the Costs of Not Knowing: Lessons Learned Systems People Really Use

Included in this Collection

Governance Processes for Lessons Learned

Assessing the Impact of the Lessons Learned Process

Integrating the Lessons Learned Approach into Other Core Processes

Determining the Strategic Objectives of Your Organization's Lessons Learned Process

Defined Roles for Lessons Learned

Lessons Learned Systems People Really Use - U.S. Army ARDEC

Lessons Learned Systems People Really Use - U.S. Army Center for Army Lessons Learned

Encouraging Participation in Your Organization's Lessons Learned Approach

Enabling Lessons Learned to Be Applied to New Contexts

Automation vs. Facilitation in the Lessons Learned Process

Lessons Learned Systems People Really Use: Study Overview

Examining Common Strategies for Lessons Learned Approaches

Lessons Learned Systems People Really Use - Credit Suisse

Cutting the Cost of Not Knowing: Lessons Learned Systems People Really Use (Best Practices Report)

Lessons Learned Should Be Published and Made Available for Reuse in a Timely Manner