2021 Process and Performance Management Priorities and Challenges

Last updated:
March 05, 2021
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In December of 2020, APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners. The items in this collection explore trends in process work and the intersection with data and technology for process management professions in the new business environment, reveal the top five priorities and challenges in process management, organizational performance management, and more.