2018 Process and Performance Management Priorities and Challenges

Last updated:
April 11, 2018
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In January of 2018, APQC conducted its annual survey to understand the common challenges and priorities of process and performance management practitioners in 2018. The survey looked at the top five priorities and challenges in key process and performance topics like process frameworks, business process management, continuous improvement, strategic planning, measurement, and data and analytics.  The survey also explores trends in the changes coming for process management professions in the new business environment. This collection highlights the key findings from that survey and offers actionable advice for what to do with them.