Benchmarking continues to be a top tool used by leadership teams to support decision making. In September of 2016, APQC conducted a survey to provide insight into the common benchmarking practices and the value benchmarking provides in the following areas:
- Strategic planning
- Process improvement
- Mergers and acquisitions
- Performance management
- Market and/or competitive intelligence
- Organizational design or transformation
This collection contains articles, infographics, and more related to the value of benchmarking.