Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask UsResource Results
-
Measure Spotlights|
Total greenhouse gas emissions (in tonnes CO2e) per $1 billion revenue
This measure calculates the total greenhouse gas emitted (in tonnes CO2e) for $1 billion revenue. Carbon dioxide equivalent (CO2e) indicates the amount of CO2 emissions in…
-
Measure Spotlights|
Percentage of energy consumption that comes from renewable sources
This measure calculates the percentage of energy consumption from renewable sources. This Supplemental Information measure is intended to help companies evaluate additional…
-
Measure Spotlights|
Percentage of (inbound) material used in packaging that is recycled
This measure calculates the percentage of recycled material used in packaging. This Supplemental Information measure is intended to help companies evaluate additional…
-
Measure Spotlights|
Percentage of total waste that is disposed to a landfill
This measure calculates the percent of total waste that is disposed to landfill. This Supplemental Information measure is intended to help companies evaluate additional…
-
Measure Spotlights|
Portfolio Implied Temperature Rise (ITR)
This measure calculates the Portfolio Implied Temperature Rise (ITR) in degree Celsius. Implied Temperature Rise (ITR), expressed in degrees Celsius (°C), estimates the…
-
Measure Spotlights|
Percentage of material used in products that is recycled
This measure calculates the percentage of the material used in products that is recycled. This Supplemental Information measure is intended to help companies evaluate…
-
Measure Spotlights|
Number of receipts processed per $1,000 of revenue
This measure calculates the number of receipts processed per $1,000 of revenue. It is part of a set of Supplemental Information measures that help companies evaluate…
-
Measure Spotlights|
Number of invoices processed per FTE that performs the process "process accounts receivable (AR)"
This measure calculates the number of invoices processed per full-time equivalent (FTE) employee that processes payments due from customers, including all funds received,…
-
Measure Spotlights|
Number of FTEs that perform the process "invoice customer" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that develop and deliver customer invoices. It is part of a set of Process…
-
Measure Spotlights|
Number of FTEs that perform the process "process accounts receivable (AR)" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that process payments due from customers, including all funds received,…
-
Measure Spotlights|
Number of invoices processed per FTE that performs the process "invoice customer"
This measure calculates the number of invoices processed per full-time equivalent (FTE) employee who develops and delivers customer invoices. It is part of a set of Staff…
-
Measure Spotlights|
Number of receipts processed per FTE that performs the process "process accounts receivable (AR)"
This measure calculates the number of receipts processed per full-time equivalent (FTE) employee that processes payments due from customers, including all funds received,…
-
Measure Spotlights|
Number of FTEs that perform the processes "process accounts receivable (AR)", "manage and process collections", and "manage and process adjustments/deductions" per $1 billion revenue
This measure calculates the number of full-time equivalent employees per $1 billion revenue that process funds received, whether by check or electronically; coordinate and…
-
Measure Spotlights|
Number of FTEs that perform the process "manage and process adjustments/deductions" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that perform the process "manage and process adjustments/deductions," which…
-
Measure Spotlights|
Number of FTEs that perform the process "manage and process collections" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that perform the process "manage and process collections," which consists…
