Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Business entity revenue per business entity employee
This measure calculates revenue per employee for the current reporting period. It is a Staff Productivity measure that helps companies assess the efficiency of their staff…
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Measure Spotlights|
Selling, general, and administrative (SGA) costs as a percentage of business entity revenue
This measure calculates the organization's expenditure in selling, general, and administrative (SG&A) costs as a percentage of business entity revenue. SG&A costs encompass a…
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Measure Spotlights|
Total cost of continuing operations as percentage of revenue
This measure calculates the total cost of continuing operations as a percentage of revenue. Total cost of continuing operations is the sum of cost of goods sold (COGS) and…
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Measure Spotlights|
Business entity revenue per business entity FTE
This measure calculates business entity revenue per business entity full-time equivalent employee (FTE). This Staff Productivity measure is intended to help companies assess…
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Measure Spotlights|
Percentage of finance function time allocated to control
This measure calculates the percentage of time spent by the finance function on control activities. Control activities or tasks ensure that accounting maintenance is…
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Percentage of finance function time allocated to decision support
This measure calculates the percentage of time spent by the finance function on decision support activities, which leverage the information generated in the transaction…
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Percentage of finance function time allocated to transaction processing
This measure calculates the percentage of time spent by the finance function on activities that ensure money was collected, invoices were correctly processed, bills were paid…
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Number of finance function FTEs per $1 billion revenue
This measure calculates the number of finance function full-time equivalent employees (FTEs) per $1 billion revenue. The finance function includes activities such as…
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Measure Spotlights|
Total cost to perform the finance function per finance function FTE
This measure calculates the total cost per finance function full-time equivalent (FTE) employee to perform the finance function, which involves financial strategy and…
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Personnel cost to perform the finance function as a percentage of total function cost
This measure calculates the percentage of the total cost of the finance function that comes from personnel cost. The finance function includes activities such as financial…
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Measure Spotlights|
Personnel cost to perform the finance function per $1,000 revenue
This measure calculates personnel cost per $1,000 revenue to perform the finance function, which involves financial strategy and planning, investment management, tax funding…
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Measure Spotlights|
Personnel cost to perform finance function per finance function FTE
This measure calculates personnel cost per finance function full-time equivalent (FTE) employee to perform the finance function, which involves financial strategy and…
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Measure Spotlights|
Percentage of finance function time allocated to management activities
This measure calculates the percentage of time spent by the finance function on the day-to-day operation, handling or controlling of a financial process or department. The…
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Measure Spotlights|
Total cost to perform the finance function as a percentage of revenue
This measure calculates the total cost to perform the finance function as a percentage of revenue. The finance function involves financial strategy and planning, investment…
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Measure Spotlights|
Total cost to perform the finance function per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the finance function, which involves financial strategy and planning, investment management, tax funding…
