Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Cost of goods sold as a percentage of revenue
This measure calculates the total annual cost of goods sold (COGS) as a percentage of revenue. COGS represents the cost of purchasing raw materials and manufacturing finished…
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Measure Spotlights|
Turnover rate for logistics personnel
This measure determines the annualized rate of logistics employee departures as a percentage of total production workforce. A high turnover rate often indicates that…
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This measure calculates the maximum number of hours it takes to engineer, select and negotiate with suppliers and order materials for customized configuration of non-standard…
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Measure Spotlights|
Field finished goods inventory days of supply
This measure calculates field finished goods inventory days of supply by dividing the annual field finished goods inventory by the "value of transfers divided by 365 days."…
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Measure Spotlights|
Labor costs as a percentage of cost of goods sold
This measure calculates the percentage of cost of goods sold (COGS) that comes from labor costs. COGS represents the cost of purchasing raw materials and manufacturing…
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Measure Spotlights|
Manufacturing controllable cost as a percentage of revenue
This measure calculates all costs under direct control of the manufacturing operation— which includes direct labor and expenses, asset charges, and excess material and…
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Measure Spotlights|
Primary product manufacturing cycle time in hours
This measure calculates the average manufacturing time (in hours) for high level product that a company manufactures. It is a Cycle Time measure that helps companies analyze…
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Measure Spotlights|
Material costs as a percentage of cost of goods sold
This measure calculates the percentage of cost of goods sold (COGS) that comes from material costs. COGS represents the cost of purchasing raw materials and manufacturing…
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Measure Spotlights|
Number of FTEs that perform the process group "manage logistics and warehousing" as a percentage of total business entity FTEs
This measure calculates the percentage of business entity full-time equivalent employees (FTEs) who are employed to perform the process group "manage logistics and…
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Measure Spotlights|
Number of FTEs that perform the process group "manage logistics and warehousing" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue who plan, implement, and control the forward and reverse flow and storage…
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Measure Spotlights|
Total cost to perform the process group "manage logistics and warehousing" as a percentage of the cost of continuing operations
This measure calculates the total cost to perform the process group "manage logistics and warehousing"—which plans, implements, and controls the forward/reverse flow and…
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Measure Spotlights|
Total cost to perform the process group "manage logistics and warehousing" per process group FTE
This measure calculates the total cost to perform the process group "manage logistics and warehousing"—which plans, implements, and controls the forward and reverse flow and…
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Measure Spotlights|
Conversion costs as a percentage of cost of goods sold
This measure calculates the percentage of cost of goods sold (COGS) that comes from conversion costs. Conversion costs equate to the sum of labor and overhead costs. Overhead…
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Measure Spotlights|
Total cost of manufacturing as a percentage of revenue
This measure calculates the total cost of manufacturing finished goods as a percentage of revenue. These manufacturing costs are those associated with the physical production…
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Measure Spotlights|
Total cost of manufacturing (without materials) as a percentage of revenue
This measure calculates total cost of manufacturing (without materials) as a percentage of revenue. Total manufacturing cost describes costs associated with the physical…
