
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask Us-
Measure Spotlights|
Number of new product/service opportunities generated per $1 billion revenue
This measure calculates how many new product/service opportunities per $1 billion revenue are being generated, allowing companies to keep track of the quantity of potential…
-
Measure Spotlights|
Cycle time in days from the start of design and development through completion of test marketing for new product/service development projects
This measure calculates the number of calendar days from the start of design and development for a product/service (beginning when resources are assigned) through completion…
-
Measure Spotlights|
Cycle time in days from the start of design and development through completion of test marketing for existing product/service extension projects
This measure calculates the number of calendar days from the start of design and development for a product/service (beginning when resources are assigned) through completion…
-
Measure Spotlights|
Cycle time in days from the start of design and development through completion of test marketing for existing product/service improvement projects
This measure calculates the number of calendar days from the start of design and development for a product/service (beginning when resources are assigned) through completion…
-
Measure Spotlights|
Budget for research and development (R&D) as a percentage of revenue
This measure helps companies determine what percentage of their revenue is allocated for their research and development budget. The R&D budget covers all costs— including…
-
Measure Spotlights|
Number of research and development (R&D) FTEs per $1 billion revenue
This measure calculates the number of research and development (R&D) full-time equivalent (FTE) employees per $1 billion revenue. Research is a planned search and exploration…
-
Measure Spotlights|
Research and development (R&D) budget per R&D FTE
This measure calculates the research and development (R&D) budget per R&D full-time equivalent (FTE) employee. R&D costs include all labor, materials, and overhead associated…
-
Measure Spotlights|
Research and development (R&D) FTEs as a percentage of total business entity FTEs
The measure calculates the percentage of total business full-time equivalent employees (FTEs) that are specifically dedicated to research and development (R&D). Research is a…
-
Measure Spotlights|
Engineering change order (ECO) costs as a percentage of the total new product development cost
This measure calculates the percentage of the total cost of new product development that comes from engineering change order (ECO) costs. An ECO is a documented outline of a…
-
Measure Spotlights|
Compounded annual growth rate of R&D costs over the past three reporting periods
This measure helps companies project the compound annual growth rate of R&D costs over the previous three reporting periods. R&D costs include all labor, materials, and…
-
Measure Spotlights|
Percentage of external ideas from clients/customers
This measure calculates the percentage of external ideas for products/services that come from clients/customers. It is part of a set of Supplemental Information measures that…
-
Measure Spotlights|
Percentage of external ideas from competitors
This measure calculates the percentage of external ideas for products/services that come from competitors. It is part of a set of Supplemental Information measures that help…
-
Measure Spotlights|
Percentage of external ideas from consultants
This measure calculates the percentage of external ideas for products/services that come from consultants. It is part of a set of Supplemental Information measures that help…
-
Measure Spotlights|
Percentage of external ideas from other sources
This measure calculates the percentage of external ideas for products/services that come from sources other than clients/customers, competitors, consultants, partners, or…
-
Measure Spotlights|
Percentage of external ideas from partners
This measure calculates the percentage of external ideas for products/services that come from partners. It is part of a set of Supplemental Information measures that help…