Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Systems cost to perform the process group "recruit, source, and select employees" per $1,000 revenue
This measure calculates systems cost per $1,000 revenue to perform the process group "recruit, source, and select employees." Activities in this process group include new…
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Measure Spotlights|
Number of approved job requisitions per FTE that performs the process group "recruit, source, and select employees"
This measure calculates the number of approved job requisitions per full-time equivalent (FTE) employee that performs the process group "recruit, source, and select employees…
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Measure Spotlights|
Overhead and other costs to perform the process group "recruit, source, and select employees" as a percentage of total process group cost
This measure calculates the percentage of the total cost to perform the process group "recruit, source, and select employees" that comes from overhead and other costs…
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Measure Spotlights|
Cycle time in days from identifying the need to hire a new employee until new hire begins in the agreed position
This measure calculates the number of days elapsed between the moment a company identifies the need to hire a new employee and when that employee starts working in the agreed…
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Measure Spotlights|
Total number of job applications received per FTE that performs the process group "recruit, source, and select employees"
This measure calculates the total number of job applications received per full-time equivalent (FTE) employee (including those in support locations, such as shared centers)…
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Measure Spotlights|
Total cost to perform the process group "recruit, source, and select employees" as a percentage of selling, general, and administrative (SGA) costs
This measure analyses total cost associated with the process "recruit, source, and select employees" in relation to the larger field of selling, general, and administration …
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Measure Spotlights|
Number of FTEs that perform the process group "recruit, source, and select employees" as a percentage of business entity FTEs
This measure calculates the percentage of business entity full-time equivalent employees (FTEs) that are FTEs who perform the process group "recruit, source and select…
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Measure Spotlights|
Number of job applications per approved job requisition
The measure determines the number of job applications per approved job requisition in order to help a company understand how many applicants there are per posted job and…
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Measure Spotlights|
Outsourced cost to perform the process group "recruit, source, and select" per $1,000 revenue
This measure calculates outsourced cost per $1,000 revenue to perform the process group "recruit, source, and select employees." Activities in this process group include new…
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Measure Spotlights|
Personnel cost to perform the process group "recruit, source, and select employees" as a percentage of total process group cost
This measure calculates the percentage of the total cost to perform the process group "recruit, source and select employees" that comes from personnel cost. Activities in…
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Measure Spotlights|
Systems cost to perform the process group "recruit, source, and select employees" as a percentage of total process group cost
This measure calculates the percentage of the total cost to perform the process group "recruit, source and select employees" that comes from systems cost. Activities in this…
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Measure Spotlights|
Cycle time in days from approval of job requisition to acceptance of job offer
This measure calculates the number of days elapsed between the moment a recruiter is notified that an organization needs to fill a specific vacancy and when a candidate…
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Measure Spotlights|
Cycle time in days from job acceptance until new hire begins in the agreed position
This measure calculates the number of days elapsed between the moment a candidate accepts a job offer and when that employee starts working in the agreed position, including…
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Measure Spotlights|
Outsourced cost to perform the process group "recruit, source, and select employees" as a percentage of total process group cost
This measure calculates the percentage of the total cost to perform the process group "recruit, source, and select employees" that comes from outsourced cost. Activities in…
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Measure Spotlights|
Percentage of middle management/specialist positions filled by internal promotion for the past 3 years
This measure calculates the percentage of middle management/specialist positions (i.e. roles for managers with budgetary and/or supervisory responsibility who report to…
