Resource Library

Selling, general, and administrative (SGA) costs per business entity employee

This measure calculates selling, general, and administrative (SG&A) costs per business entity employee. Selling, General, and Administrative (SG&A) Costs refers to the…

Percentage of total enterprise costs that are generated by sales, general, and administrative (SG&A) business support functions

This measure calculates the percentage of total enterprise costs that is generated by sales, general, and administrative (SG&A) business support functions (HR, finance, IT,…

Cycle time in calendar days to fulfill an ad hoc information request

This measure calculates the time span in days for the HR function to fulfill an ad hoc information request. An ad hoc information request is a last-minute or unexpected…

Learning budget per business entity employee

This measure calculates the budget allocated to learning for the 12-month period per business entity employee. This measure is part of a set of Cost Effectiveness measures…

Number of FTEs that perform the HR function per $1 billion revenue

This measure calculates the number of full-time equivalent (FTE) employees per $1 billion revenue that perform the human resources (HR) function, which consists of developing…

Voluntary terminations as a percentage of total business entity employees

This measure calculates the percentage of total business entity employees that left an organization of their own accord due to any situation. It is part of a set of Process…

Total cost to perform the HR function per $1,000 revenue

This measure calculates the total cost per $1,000 revenue to perform the human resources (HR) function, which consists of developing and managing HR strategies, plans and…

Total cost to perform the HR function per HR function FTE

This measure calculates the total cost per human resources (HR) full-time equivalent (FTE) employee to perform the HR function, which consists of developing and managing HR…

Total cost to perform the HR function per business entity employee

This measure calculates the total cost per business entity employee to perform the human resources (HR) function, which consists of developing and managing HR strategies,…

Total cost to perform the HR function per business entity FTE

This measure calculates the total cost per business entity full-time equivalent (FTE) employee to perform the human resources (HR) function, which consists of developing and…

Average time in days to close an identified skill or capability gap through training for an employee

This measure calculates total average time in days per employee to close an identified skill or capability gap through training. This Cycle Time measure is intended to help…

Percentage of total vacancies filled by internal candidates

This measure calculates percentage of total vacancies filled by internal candidates at business entity. This Supplemental Information measure is intended to help companies…

Cycle time in days from identifying the need to hire a new employee until new hire begins in the agreed position

This measure calculates the number of days elapsed between the moment a company identifies the need to hire a new employee and when that employee starts working in the agreed…

Percentage of new hire retention after 12 months

This measure calculates the percentage of new hires (middle management/specialists, operational workers/office staff, and senior management/executives) that are still…

Total cost to perform the HR function as a percentage of selling, general, and administrative (SGA) costs

This measure calculates total cost to perform the HR function as a percentage of selling, general, and administrative (SG&A) costs. Selling, General, and Administrative (SG&A…