Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask Us-
Measure Spotlights|
Cycle time in days from identification of need for repatriation to date of transfer
This measure calculates the average cycle time in days for processing a repatriation—the process by which expatriate employees are moved back to their country of origin…
-
Measure Spotlights|
Cycle time in days from receipt of leave of absence request to confirmation of approval/non-approval issued to employee
This measure calculates the average cycle time in days from request for leave of absence (i.e. an extended period of time away from a job without ending employment status) to…
-
Measure Spotlights|
Number of FTEs that perform the process group "redeploy and retire employees" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that perform the process group "redeploy and retire employees," which…
-
Measure Spotlights|
Overhead cost to perform the process group "redeploy and retire employees" as a percentage of total process group cost
This measure calculates the percentage of the total cost to perform the process group "redeploy and retire employees" that comes from overhead cost. Activities in this…
-
Measure Spotlights|
Outsourced cost to perform the process group "redeploy and retire employees" as a percentage of total process group cost
This measure calculates the percentage of the total cost to perform the process group "redeploy and retire employees" that comes from outsourced cost. Activities in this…
-
Measure Spotlights|
Personnel cost to perform the process group "redeploy and retire employees" per $1,000 revenue
This measure calculates personnel cost per $1,000 revenue to perform the process group "redeploy and retire employees," which consists of promotion/demotion/transfer…
-
Measure Spotlights|
Number of business entity employees per FTE that performs the process group "redeploy and retire employees"
This measure calculates the number of business entity employees per full-time equivalent (FTE) employee that performs the process group "redeploy and retire employees," which…
-
Measure Spotlights|
Personnel cost to perform the process group "redeploy and retire employees" per business entity employee
This measure calculates personnel cost per business entity employee to perform the process group "redeploy and retire employees," which consists of promotion/demotion…
-
Measure Spotlights|
Total relocation expenses as a percentage of total cost of continuing operations
This measure calculates the total cost of temporary or permanent relocation of employees to other cities, states, or countries in relation to total cost of continuing…
-
Measure Spotlights|
Total expenditure for repatriation as a percentage of total cost of continuing operations
This measure calculates the total expenditure for repatriation—the process by which expatriate employees are moved back to their country of origin/permanent residence—in…
-
Measure Spotlights|
Systems cost to perform the process group "redeploy and retire employees" as a percentage of total process group cost
This measure calculates the percentage of the total cost to perform the process group "redeploy and retire employees" that comes from systems cost. Activities in this process…
-
Measure Spotlights|
Overhead and other costs of the process group "redeploy and retire employees" as a percentage of total process group cost
This measure calculates overhead and other costs of the process group "redeploy and retire employees" as a percentage of total process group cost. Overhead cost refers to…
-
Measure Spotlights|
Total cost to perform the process group "redeploy and retire employees" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the process group "redeploy and retire employees," which consists of promotion/demotion/transfer…
-
Measure Spotlights|
Total cost to perform the process group "redeploy and retire employees" per business entity employee
This measure calculates the total cost per business entity employee to perform the process group "redeploy and retire employees," which consists of promotion/demotion…
-
Measure Spotlights|
Total expatriation cost as a percentage of total cost of continuing operations
This measure calculates the total cost of expatriation—the process by which employees are moved to another country to undertake a role within that country for their current…
