Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Cost of goods sold as a percentage of revenue
This measure calculates the total annual cost of goods sold (COGS) as a percentage of revenue. COGS represents the cost of purchasing raw materials and manufacturing finished…
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Measure Spotlights|
Ratio of purchases to revenue
This measure calculates the ratio of annual value of all materials and services purchased to revenue. It is part of a set of Supplemental Information measures that help…
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Measure Spotlights|
Value of materials and services per $1,000 revenue
This measure calculates the value of materials and series per $1,000 revenue. It is part of a set of Supplemental Information measures that help companies evaluate additional…
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Percentage of manufacturing workforce that has completed Six Sigma training
This measure identifies the percentage of manufacturing workforce that has completed Six Sigma training. Six Sigma refers to a set of practices designed to improve…
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Conversion costs as a percentage of cost of goods sold
This measure calculates the percentage of cost of goods sold (COGS) that comes from conversion costs. Conversion costs equate to the sum of labor and overhead costs. Overhead…
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This measure calculates the maximum number of hours it takes to engineer, select and negotiate with suppliers and order materials for customized configuration of non-standard…
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Freight cost to perform the process "operate outbound transportation" per $1,000 revenue
This measure calculates the freight cost per $1,000 revenue to prepare goods for delivery from a warehouse to a receiving location, which comprises activities like the…
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Number of FTEs that perform the process "define logistics strategy" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue who are employed to translate customer service requirements into capacity…
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Number of FTEs that perform the process "plan and manage inbound material flow" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue employed for planning, transporting, and tracking the delivery of all…
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Other cost to perform the process "operate outbound transportation" per $1,000 revenue
This measure calculates other cost (i.e. costs other than personnel, equipment, material, systems, outsourced, or overhead costs) per $1,000 revenue to prepare goods for…
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Measure Spotlights|
Other cost to perform the process "plan and manage inbound material flow" per $1,000 revenue
This measure calculates other cost (i.e. costs other than personnel, equipment, material, systems, outsourced, or overhead costs) per $1,000 revenue for planning,…
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Measure Spotlights|
Outsourced cost to perform the process "operate outbound transportation" per $1,000 revenue
This measure calculates outsourced cost per $1,000 revenue to prepare goods for delivery from a warehouse to a receiving location, which comprises activities like the…
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Measure Spotlights|
Outsourced cost to perform the process "plan and manage inbound material flow" per $1,000 revenue
This measure calculates outsourced cost per $1,000 revenue for planning, transporting, and tracking the delivery of all incoming materials; monitoring inbound transportation…
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Measure Spotlights|
Overhead cost to perform the process "operate outbound transportation" per $1,000 revenue
This measure calculates overhead cost per $1,000 revenue to prepare goods for delivery from a warehouse to a receiving location, which comprises activities like the…
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Measure Spotlights|
Overhead cost to perform the process "plan and manage inbound material flow" per $1,000 revenue
This measure calculates overhead cost per $1,000 revenue for planning, transporting, and tracking the delivery of all incoming materials; monitoring inbound transportation…
