Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask Us-
Measure Spotlights|
Percentage of unique suppliers who are active suppliers
This measure calculates the percentage of unique suppliers that the company has made purchases from in the past two years, which allows companies to understand the amount of…
-
Measure Spotlights|
Total cost to perform the process "develop sourcing strategies" per process FTE
This measure calculates the total cost per process full-time equivalent employee (FTE) to perform the "develop sourcing strategies" process, which involves clarifying…
-
Measure Spotlights|
Total cost to perform the process "order materials and services" per process FTE
This measure calculates the total cost for planning, ordering, and executing the physical delivery of materials and services from suppliers to the points of need and use per…
-
Measure Spotlights|
Total cost to perform the process "select suppliers and develop/maintain contracts" per process FTE
This measure calculates total cost for selecting suppliers (typically through a request for information [RFI], request for proposal [RFP], or request for quote [RFQ] process)…
-
Measure Spotlights|
Total cost to perform the process "develop sourcing strategies" as a percentage of process group "procure materials and services" total cost
This measure calculates the percentage of total cost to perform the process group "procure materials and services" that is allocated to the process "develop sourcing…
-
Measure Spotlights|
Total cost to perform the process "select suppliers and develop/maintain contracts" as a percentage of total procurement process group cost
This measure calculates the percentage of total cost for the procurement process that comes from costs to perform the "select suppliers and develop/maintain contracts"…
-
Measure Spotlights|
Total cost to perform the process "order materials and services" as a percentage of total procurement process group cost
This measure calculates the percentage of total cost for the procurement process that comes from costs to perform the "order materials and services" process, which involves…
-
Measure Spotlights|
Average cycle time in days to set up a supplier in the procurement system
This measure calculates the number of calendar days (including weekends) that elapse to set up a supplier in the procurement system. It is a Cycle Time measure that helps…
-
Measure Spotlights|
Personnel cost to perform the process group "procure materials and services" as a percentage of total process group cost
This measure calculates the percentage of the total cost to perform the procurement process group that comes from personnel cost. This process group includes the business…
-
Measure Spotlights|
Overhead cost to perform the process group "procure materials and services" as a percentage of total process group cost
This measure calculates the percentage of the total cost to perform the procurement process group that comes from overhead cost. This process group includes the business…
-
Measure Spotlights|
Total cost to perform the process "select suppliers and develop/maintain contracts" per $1,000 purchases
This measure calculates total cost per $1,000 purchases for selecting suppliers (typically through a request for information [RFI], request for proposal [RFP], or request for…
-
Measure Spotlights|
Total cost to perform the process group "procure materials and services" per $1,000 purchases
This measure calculates the total cost to perform the process group "procure materials and services" per $1,000 value of material and service purchases. Total process cost is…
-
Measure Spotlights|
Total cost to perform the process group "procure materials and services" per process group FTE
This measure calculates the total cost to perform the process group "procure materials and services" per process group full-time equivalent employee (FTE). Total cost is the…
-
Measure Spotlights|
Total cost to perform the procurement process group per purchase order
This measure calculates the total cost to perform the group of procurement processes, which includes procurement planning, purchasing, inventory control, traffic, receiving,…
-
Measure Spotlights|
Total cost to perform the process group "procure materials and services" per purchase order line item
This measure calculates the total cost to perform the process group "procure materials and services" per purchase order line item. A purchase order line item is a unique…
