
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Personnel cost to perform finance function per finance function FTE
This measure calculates personnel cost per finance function full-time equivalent (FTE) employee to perform the finance function, which involves financial strategy and…
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Measure Spotlights|
Personnel cost to perform the process "perform general accounting" per $1,000 revenue
This measure calculates personnel cost per $1,000 revenue to perform the process "perform general accounting," which consists of managing an organization's ongoing financial…
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Measure Spotlights|
Personnel cost to perform the process "perform general accounting" per process FTE
This measure calculates personnel cost per process full-time equivalent (FTE) employee to perform the process "perform general accounting," which consists of managing an…
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Measure Spotlights|
Personnel cost to perform the process "perform financial reporting" per $1,000 revenue
This measure calculates personnel cost per $1,000 revenue to perform the process "perform financial reporting," which consists of reporting on the organization's financial…
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Measure Spotlights|
Total cost to perform the finance function as a percentage of revenue
This measure calculates the total cost to perform the finance function as a percentage of revenue. The finance function involves financial strategy and planning, investment…
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Measure Spotlights|
Total cost to perform the finance function per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the finance function, which involves financial strategy and planning, investment management, tax funding…
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Measure Spotlights|
Total cost to perform the finance function per finance function FTE
This measure calculates the total cost per finance function full-time equivalent (FTE) employee to perform the finance function, which involves financial strategy and…
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Measure Spotlights|
Total cost to perform the process "manage financial policies and procedures" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the process "manage financial policies and procedures," which consists of controlling and updating the…
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Measure Spotlights|
Total cost to perform the process "perform general accounting" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the process "perform general accounting," which consists of managing an organization's ongoing financial…
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Measure Spotlights|
Total cost to perform the process "perform general accounting" per process FTE
This measure calculates the total cost per process full-time equivalent (FTE) employee to perform the process "perform general accounting," which consists of managing an…
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Measure Spotlights|
Percentage of finance function time allocated to decision support
This measure calculates the percentage of time spent by the finance function on decision support activities, which leverage the information generated in the transaction…
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Measure Spotlights|
Percentage of finance function time allocated to management activities
This measure calculates the percentage of time spent by the finance function on the day-to-day operation, handling or controlling of a financial process or department. The…
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Measure Spotlights|
Percentage of finance function time allocated to transaction processing
This measure calculates the percentage of time spent by the finance function on activities that ensure money was collected, invoices were correctly processed, bills were paid…
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Measure Spotlights|
Personnel cost to perform the finance function as a percentage of total function cost
This measure calculates the percentage of the total cost of the finance function that comes from personnel cost. The finance function includes activities such as financial…
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Measure Spotlights|
Personnel cost to perform the finance function per $1,000 revenue
This measure calculates personnel cost per $1,000 revenue to perform the finance function, which involves financial strategy and planning, investment management, tax funding…