Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Total cost to perform the process group "develop products and services" per $1,000 revenue
This measure calculates the total cost to perform the process group "develop product and services," which handles all activities associated with designing, prototyping,…
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Measure Spotlights|
Total cost to perform the function "develop and manage products and services" per $1,000 revenue
This measure calculates the total cost of the function "develop and manage products and services" per $1,000 revenue. This includes products or services that are offered to…
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Measure Spotlights|
Percentage of products that are based on common development platforms
This measure calculates the percentage of products that are developed on common platforms, providing companies with key data for their "perform discovery research" process…
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Measure Spotlights|
Average design-to-launch time, in months, for new software-enabled features for existing products
This measure calculates average design-to-launch time, in months, for new software-enabled features for existing products. This Cycle Time measure is intended to help…
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Measure Spotlights|
Percentage of revenue from completely new products/services launched in the past year
This measure calculates percentage of revenue resulting from completely new products/services launched in the past year. This Process Efficiency measure is intended to help…
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Measure Spotlights|
Percentage of revenue from existing product/service improvements launched in the past year
This measure calculates percentage of revenue resulting from existing product/service improvements launched in the past year. This Process Efficiency measure is intended to…
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Measure Spotlights|
Percentage of new products, including planned variants, launched on time
This measure calculates percentage of new products, including variants planned during initial development, launched on time. This Process Efficiency measure is intended to…
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Measure Spotlights|
Percentage of products, launched with embedded software, meeting quality targets
This measure calculates percentage of products launched with embedded software (including variants planned during initial development) that meet quality targets. This…
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Measure Spotlights|
Percentage of total annual revenue from pre-defined variants/SKUs
This measure calculates, for build-to-stock models, the percentage of total annual revenue from pre-defined variants/SKUs (stock keeping units). This Supplemental…
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Measure Spotlights|
Percentage of total annual revenue from generating variants in production
This measure calculates, for build to order models, the percentage of total annual revenue from generating variants in production. This Supplemental Information measure is…
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Percentage of component part numbers common with other products
This measure calculates, within a typical product, the percentage of total component parts that are common with other products (as opposed to being unique to that specific…
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Measure Spotlights|
Average design-to-launch time, in months, for product platforms
This measure calculates average design-to-launch time, in months, for product platforms. This Cycle Time measure is intended to help companies analyze this duration related…
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Measure Spotlights|
Average design-to-launch time, in months, for completely new products
This measure calculates average design-to-launch time, in months, for completely new products. This Cycle Time measure is intended to help companies analyze this duration…
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Measure Spotlights|
Average design-to-launch time, in months, for new product variants
This measure calculates average design-to-launch time, in months, for new product variants. This Cycle Time measure is intended to help companies analyze this duration…
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Measure Spotlights|
Average number of components (part numbers) per product unit
This measure calculates average number of components (part numbers) per product unit. This Supplemental Information measure is intended to help companies evaluate additional…