Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Cost of goods sold as a percentage of revenue
This measure calculates the total annual cost of goods sold (COGS) as a percentage of revenue. COGS represents the cost of purchasing raw materials and manufacturing finished…
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Return on assets
This measure calculates the return on assets as a percentage by dividing total net income by total assets in the same period. It is part of a set of Process Efficiency…
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Personnel cost to perform the finance function per $1,000 revenue
This measure calculates personnel cost per $1,000 revenue to perform the finance function, which involves financial strategy and planning, investment management, tax funding…
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Personnel cost to perform finance function per finance function FTE
This measure calculates personnel cost per finance function full-time equivalent (FTE) employee to perform the finance function, which involves financial strategy and…
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Total cost to perform the finance function per finance function FTE
This measure calculates the total cost per finance function full-time equivalent (FTE) employee to perform the finance function, which involves financial strategy and…
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Percentage of finance function time allocated to management activities
This measure calculates the percentage of time spent by the finance function on the day-to-day operation, handling or controlling of a financial process or department. The…
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Number of finance function FTEs per $1 billion revenue
This measure calculates the number of finance function full-time equivalent employees (FTEs) per $1 billion revenue. The finance function includes activities such as…
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Percentage of finance function time allocated to control
This measure calculates the percentage of time spent by the finance function on control activities. Control activities or tasks ensure that accounting maintenance is…
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Percentage of finance function time allocated to decision support
This measure calculates the percentage of time spent by the finance function on decision support activities, which leverage the information generated in the transaction…
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Percentage of finance function time allocated to transaction processing
This measure calculates the percentage of time spent by the finance function on activities that ensure money was collected, invoices were correctly processed, bills were paid…
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Personnel cost to perform the finance function as a percentage of total function cost
This measure calculates the percentage of the total cost of the finance function that comes from personnel cost. The finance function includes activities such as financial…
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Total cost to perform the finance function as a percentage of revenue
This measure calculates the total cost to perform the finance function as a percentage of revenue. The finance function involves financial strategy and planning, investment…
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Total cost to perform the finance function per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the finance function, which involves financial strategy and planning, investment management, tax funding…
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Business entity revenue per business entity FTE
This measure calculates business entity revenue per business entity full-time equivalent employee (FTE). This Staff Productivity measure is intended to help companies assess…
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Percentage of energy consumption that comes from renewable sources
This measure calculates the percentage of energy consumption from renewable sources. This Supplemental Information measure is intended to help companies evaluate additional…
