Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Total annual cost takeout savings on purchased goods and services per $500 million purchases
This measure calculates the total annual cost takeout savings per $500 million purchases. Cost takeout is defined as paying less for what was already being purchased,…
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Measure Spotlights|
Total annual cost avoidance savings on purchased goods and services per $500 million purchases
This measure calculates the total annual cost avoidance savings per $500 million purchases. Cost avoidance is reducing future costs (intangible savings) typically achieved…
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Measure Spotlights|
Systems cost to perform the procurement process group per $1 billion purchases
This measure calculates the systems cost per $1 billion purchases to perform the procurement process group, which includes the business activities of procurement planning,…
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Measure Spotlights|
Systems cost to perform the procurement process group per process group FTE
This measure calculates the systems cost per process group full-time equivalent employee (FTE) to perform the procurement process group, which includes the business…
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Measure Spotlights|
Other cost to perform the procurement process group per procurement process group FTE
This measure calculates other costs to perform the procurement process group per procurement process group full-time equivalent employee (FTE). Other cost refers to costs…
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Measure Spotlights|
Typical savings goal through cost avoidance (as percent of spend) that procurement organization aims to deliver
This measure calculates percentage of typical goal for savings through cost avoidance (percentage of spend) that your procurement organization sets to deliver on sourcing…
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Measure Spotlights|
Percentage of active Tier 1 suppliers (excluding electricity, heating and cooling) asked to provide greenhouse gas emissions data
This measure calculates percentage of active Tier 1 suppliers of purchased goods and services (excluding suppliers of electricity, heating and cooling) asked to provide…
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Measure Spotlights|
Percentage of total spend represented by active Tier 1 suppliers (excluding electricity, heating and cooling) asked to provide greenhouse gas emissions data
This measure calculates percentage of your total spend represented by active Tier 1 suppliers of purchased goods and services (excluding suppliers of electricity, heating and…
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This measure calculates percentage of total estimated supplier greenhouse gas emissions covered by active Tier 1 suppliers of purchased goods and services (excluding…
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Measure Spotlights|
Percentage of active Tier 1 suppliers that can provide greenhouse gas emissions data at individual product or service level
This measure calculates percentage of active Tier 1 suppliers of purchased goods and services (excluding suppliers of electricity, heating and cooling) that can provide…
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Measure Spotlights|
Total annual cost takeout savings and cost avoidance savings on purchased goods and services as a percentage of purchases
This measure calculates the total annual cost takeout savings and cost avoidance savings as a percentage of all materials and services purchased. Cost takeout is defined as…
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Measure Spotlights|
Net Promoter Score (NPS) of the procurement function stakeholders
This measure calculates Net Promoter Score (NPS) of the procurement function stakeholders. Net Promoter Score (NPS) is calculated based on customer surveys' answers to this…
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Measure Spotlights|
Typical savings achieved through cost takeout (as percent of spend) that procurement organization actually delivers
This measure calculates percentage of typical savings achieved through cost takeout (percentage of spend) that your procurement organization actually delivers on sourcing…
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Measure Spotlights|
Typical savings achieved through cost avoidance (as percent of spend) that procurement organization actually delivers
This measure calculates percentage of typical savings achieved through cost avoidance (percentage of spend) that your procurement organization actually delivers on sourcing…
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Measure Spotlights|
Typical savings goal through cost takeout (as percent of spend) that procurement organization aims to deliver
This measure calculates percentage of typical goal for savings through cost takeout (percentage of spend) that your procurement organization sets to deliver on sourcing…