Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask UsResource Results
-
Measure Spotlights|
Inventory accuracy
This measure calculates average inventory accuracy, which is the absolute value of the sum of the variance between physical inventory and perpetual inventory (i.e. inventory…
-
Measure Spotlights|
Total cost to perform the process group "manage logistics and warehousing" as a percentage of costs of goods sold
This measure helps companies calculate the total annual cost to perform the process group "manage logistics and warehousing"—which plans, implements, and controls the forward…
-
Measure Spotlights|
Total cost to perform the process group "manage logistics and warehousing" per $1,000 revenue
This measure calculates the total cost to perform the process group "manage logistics and warehousing"—which plans, implements, and controls the forward and reverse flow and…
-
Measure Spotlights|
Total cost to perform the process group "manage logistics and warehousing" per sales order placed
This measure calculates the total cost to perform the process group "manage logistics and warehousing"—which plans, implements, and controls the forward and reverse flow and…
-
Measure Spotlights|
Total cost to perform the process "operate warehousing" as a percentage of cost of goods sold
This measure calculates total cost to perform the process "operate warehousing"—which involves receiving, inspecting, and storing incoming materials; picking, packing, and…
-
Measure Spotlights|
Total cost to perform the process group "manage logistics and warehousing" as a percentage of revenue
This measure calculates total cost as a percentage of revenue to perform the process group "manage logistics and warehousing". Total cost is the sum of personnel …
-
Measure Spotlights|
Total cost to perform the process group "manage logistics and warehousing" per $1 billion revenue
This measure calculates the total cost to perform the process group "manage logistics and warehousing"—which plans, implements, and controls the forward and reverse flow and…
-
Measure Spotlights|
Number of FTEs that perform the process group "manage logistics and warehousing" as a percentage of total business entity FTEs
This measure calculates the percentage of business entity full-time equivalent employees (FTEs) who are employed to perform the process group "manage logistics and…
-
Measure Spotlights|
Number of FTEs that perform the process group "manage logistics and warehousing" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue who plan, implement, and control the forward and reverse flow and storage…
-
Measure Spotlights|
Total cost to perform the process group "manage logistics and warehousing" as a percentage of the cost of continuing operations
This measure calculates the total cost to perform the process group "manage logistics and warehousing"—which plans, implements, and controls the forward/reverse flow and…
-
Measure Spotlights|
Total cost to perform the process group "manage logistics and warehousing" per process group FTE
This measure calculates the total cost to perform the process group "manage logistics and warehousing"—which plans, implements, and controls the forward and reverse flow and…
-
Measure Spotlights|
Number of FTEs that perform the process "operate warehousing" as a percentage of process group "manage logistics and warehousing" FTEs
This measure calculates number of full time equivalents (FTEs) that perform the process "operate warehousing" as a percentage of process group "manage logistics and…
-
Measure Spotlights|
Number of FTEs that perform the process "operate warehousing" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue who are employed to receive, inspect, and store incoming materials; pick,…
-
Measure Spotlights|
Total cost to perform the process "operate warehousing" per process FTE
This measure calculates total cost per process full-time equivalent (FTE) employee for receiving, inspecting, and storing incoming materials; picking, packing, and shipping…
-
Measure Spotlights|
Total cost to perform the process "operate warehousing" per $1,000 revenue
This measure calculates total cost per $1,000 revenue for receiving, inspecting, and storing incoming materials; picking, packing, and shipping product for outbound delivery;…
