Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
KM change management experts/specialists as percentage of total KM FTEs
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KM training managers/specialists as percentage of total KM FTEs
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KM AI specialists as percentage of total KM FTEs
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Percentage of funding for KM applications from digital/IT group/function
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KM change management experts/specialists per business entity FTE
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Measure Spotlights|
KM training managers/specialists per business entity FTE
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KM AI specialists per business entity FTE
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Compounded annual growth rate of R&D costs over the past three reporting periods
This measure helps companies project the compound annual growth rate of R&D costs over the previous three reporting periods. R&D costs include all labor, materials, and…
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Average time-to-profitability in months for new product/service development projects
This measure calculates the average number of months that elapse from the start of the "design and develop product/service" process (when resources are first assigned) to the…
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Average time-to-market in days for all products (including product improvements and extensions)
This measure calculates the average number of calendar days required to design, test market, and manufacture/deliver all types of new products (including product improvements…
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Percentage of total innovation spend allocated to enhancements to existing products/processes/business models
This measure calculates the percentage of total innovation spend allocated to enhancements to existing products/processes/business models. It is part of a set of Supplemental…
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Percentage of total innovation spend allocated to major extensions to existing products/processes/business models
This measure calculates the percentage of total innovation spend allocated to major extensions to existing products/processes/business models. It is part of a set of…
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Percentage of total innovation spend allocated to new or white space opportunities
This measure calculates the percentage of total innovation spend allocated to new or white space opportunities. It is part of a set of Supplemental Information measures that…
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Number of research and development (R&D) FTEs per $1 billion revenue
This measure calculates the number of research and development (R&D) full-time equivalent (FTE) employees per $1 billion revenue. Research is a planned search and exploration…