Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Business entity revenue per business entity employee
This measure calculates revenue per employee for the current reporting period. It is a Staff Productivity measure that helps companies assess the efficiency of their staff…
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Measure Spotlights|
Business entity revenue per business entity FTE
This measure calculates business entity revenue per business entity FTE. This Staff Productivity measure is intended to help companies assess the efficiency of their staff…
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Measure Spotlights|
Total cost of continuing operations as percentage of revenue
This measure calculates the total cost of continuing operations as a percentage of revenue. Total cost of continuing operations is the sum of cost of goods sold (COGS) and…
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Measure Spotlights|
Personnel cost to perform finance function per finance function FTE
This measure calculates personnel cost per finance function full-time equivalent (FTE) employee to perform the finance function, which involves financial strategy and…
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Measure Spotlights|
Personnel cost to perform the process "perform general accounting" per $1,000 revenue
This measure calculates personnel cost per $1,000 revenue to perform the process "perform general accounting," which consists of managing an organization's ongoing financial…
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Measure Spotlights|
Personnel cost to perform the process "perform general accounting" per process FTE
This measure calculates personnel cost per process full-time equivalent (FTE) employee to perform the process "perform general accounting," which consists of managing an…
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Measure Spotlights|
Personnel cost to perform the process "perform financial reporting" per $1,000 revenue
This measure calculates personnel cost per $1,000 revenue to perform the process "perform financial reporting," which consists of reporting on the organization's financial…
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Measure Spotlights|
Total cost to perform the finance function as a percentage of revenue
This measure calculates the total cost to perform the finance function as a percentage of revenue. The finance function involves financial strategy and planning, investment…
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Measure Spotlights|
Total cost to perform the finance function per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the finance function, which involves financial strategy and planning, investment management, tax funding…
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Measure Spotlights|
Total cost to perform the finance function per finance function FTE
This measure calculates the total cost per finance function full-time equivalent (FTE) employee to perform the finance function, which involves financial strategy and…
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Measure Spotlights|
Total cost to perform the process "manage financial policies and procedures" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the process "manage financial policies and procedures," which consists of controlling and updating the…
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Measure Spotlights|
Total cost to perform the process "perform general accounting" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the process "perform general accounting," which consists of managing an organization's ongoing financial…
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Measure Spotlights|
Total cost to perform the process "perform general accounting" per process FTE
This measure calculates the total cost per process full-time equivalent (FTE) employee to perform the process "perform general accounting," which consists of managing an…
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Measure Spotlights|
Total cost to perform the process "Manage policies and procedures" per process FTE
This measure calculates the total cost per process full-time equivalent (FTE) employee to perform the process "manage policies and procedures," which consists of creating…
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Measure Spotlights|
Personnel cost to perform the process "perform financial reporting" per process FTE
This measure calculates personnel cost per process full-time equivalent (FTE) employee to perform the process "perform financial reporting," which consists of reporting on…
