Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage of existing product/service improvement and extension projects launched on budget
This measure the percentage of existing product/service improvement and extension projects completed and made ready for marketing/sale within or on budget, relative to the…
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Measure Spotlights|
Percentage of external ideas from suppliers
This measure calculates the percentage of external ideas for products/services that come from suppliers. It is part of a set of Supplemental Information measures that help…
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Measure Spotlights|
Percentage of total innovation spend allocated to enhancements to existing products/processes/business models
This measure calculates the percentage of total innovation spend allocated to enhancements to existing products/processes/business models. It is part of a set of Supplemental…
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Measure Spotlights|
Percentage of total innovation spend allocated to major extensions to existing products/processes/business models
This measure calculates the percentage of total innovation spend allocated to major extensions to existing products/processes/business models. It is part of a set of…
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Measure Spotlights|
Percentage of total innovation spend allocated to new or white space opportunities
This measure calculates the percentage of total innovation spend allocated to new or white space opportunities. It is part of a set of Supplemental Information measures that…
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Measure Spotlights|
Budget for research and development (R&D) as a percentage of revenue
This measure helps companies determine what percentage of their revenue is allocated for their research and development budget. The R&D budget covers all costs— including…
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Measure Spotlights|
Number of FTEs (including external) that perform the process group "govern and manage product/service development program" as a percentage of total function FTEs
This measure calculates number of full time equivalents (FTEs) (including external) that perform the process group "govern and manage product/service development program" as…
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Measure Spotlights|
Number of FTEs (including external) that perform the process group "generate and define new product/service ideas" as a percentage of total function FTEs
This measure calculates number of full time equivalents (FTEs) (including external) that perform the process group "generate and define new product/service ideas" as a…
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Measure Spotlights|
Number of FTEs (including external) that perform the process "design and prototype products and services" as a percentage of total function FTEs
This measure calculates number of full time equivalents (FTEs) (including external) that perform the process "design and prototype products and services" as a percentage of…
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Measure Spotlights|
Time-to-market in days for existing product/service improvement projects
This measure calculates the number of calendar days required to design, test market, and manufacture/deliver existing product/service improvement projects. The cycle time…
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Measure Spotlights|
Time-to-market in days for new product/service development projects
This measure calculates the number of calendar days required to design, test market, and manufacture/deliver new product/service development projects. The cycle time begins…
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Measure Spotlights|
Percentage of revenue from product/services launched in the past year
This measure identifies the percentage of revenue generated from products/services launched in the previous year. It is part of a set of Process Efficiency measures that help…
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Measure Spotlights|
Number of FTEs (including external) that perform the process group "govern and manage product/service development program" per $1 billion revenue
This measure calculates number of full time equivalents (FTEs) (including external) per $1 billion revenue that perform the process group "govern and manage product/service…
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Measure Spotlights|
Number of FTEs (including external) that perform the process group "generate and define new product/service ideas" per $1 billion revenue
This measure calculates the number of full time equivalents (FTEs) (including external) per $1 billion business entity revenue that perform the process group "generate and…
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Measure Spotlights|
Total cost to perform the process group "generate and define new product/service ideas" per $1,000 revenue
This measure calculates total cost per $1,000 business entity revenue to perform the process group "generate and define new product/service ideas". Total cost is the sum of…