Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Total cost to perform the process "manage employee performance" as a percentage of total cost to perform the process group "manage employee on-boarding, development, and training"
This measure calculates percentage of total cost to perform the process group "manage employee on-boarding, development, and training" allocated to the process "manage…
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Measure Spotlights|
Total cost to perform the process group "manage employee on-boarding, development, and training" per $1,000 revenue
This measure calculates the total cost to perform the process group "manage employee on-boarding, development, and training" per $1,000 revenue. The total cost is the sum of…
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Measure Spotlights|
Number of business entity employees per FTE that performs the process group "manage employee on-boarding, development, and training"
This measure calculates number of business entity employees per full-time equivalent employee (FTE) that performs the process group "manage employee on-boarding, development,…
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Measure Spotlights|
Number of FTEs that perform the process group "manage employee on-boarding, development, and training" per $1 billion revenue
This measure calculates number of full-time equivalent employees (FTEs) that perform the process group "manage employee on-boarding, development, and training" per $1 billion…
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Measure Spotlights|
Total cost to perform the process group "manage employee on-boarding, development, and training" per business entity employee
This measure calculates total cost to perform the process group "manage employee on-boarding, development, and training" per business entity employee. Total cost is the sum…
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Measure Spotlights|
Outsourced cost to perform the process group "manage employee on-boarding, development, and training" per $1,000 revenue
This measure calculates the business entity's outsourced cost to perform the process group "manage employee on-boarding, development, and training" per $1,000 revenue…
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Measure Spotlights|
Total in-house cost to perform the process group “manage employee on-boarding, development, and training” per $1,000 revenue
This measure calculates the business entity's personnel, systems, overhead, and other costs to perform the process group "manage employee on-boarding, development, and…
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Measure Spotlights|
Total in-house cost to perform the process group "manage employee on-boarding, development, and training" per process group FTE
This measure calculates the business entity's personnel, systems, overhead, and other costs to perform the process group "manage employee on-boarding, development, and…
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Measure Spotlights|
Total outsourced cost to perform the process group "manage employee on-boarding, development, and training" per business entity employee
This measure calculates business entity's outsourced cost to perform the process group "manage employee on-boarding, development, and training" per business entity employee…
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Measure Spotlights|
Total cost to perform the process "manage employee performance" per business entity FTE
This measure calculates business entity's total cost to perform the process "manage employee performance" per business entity FTE (Full Time Equivalent). Total cost is the…
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Measure Spotlights|
Total cost to perform the process "manage employee development" per business entity FTE
This measure calculates business entity's total annual cost to perform the process "manage employee development" per business entity FTE (Full Time Equivalent). Total cost is…
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Measure Spotlights|
Total cost to perform the process "develop and train employees" per business entity FTE
This measure calculates business entity's total annual cost to perform the process "develop and train employees" per business entity FTE (Full Time Equivalent). Total cost is…
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Measure Spotlights|
Percentage of business entity FTEs who perform the process group "manage employee on-boarding, development, and training"
This measure calculates the total number of full-time equivalents (FTEs) employed to perform the process group "manage employee on-boarding, development, and training" as a…
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Measure Spotlights|
Total cost to perform the process group "manage employee on-boarding, development, and training" per business entity FTE
This measure calculates business entity's total annual cost for the process group "manage employee on-boarding, development, and training" per business entity FTE (Full Time…
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Measure Spotlights|
Total spending on learning systems/technology per business entity FTE
This measure calculates total spend on learning systems/technologies per business entity FTE (Full Time Equivalent). This Staff Productivity measure is intended to help…