Resource Library

Cycle time in days to resolve adjustments

This measure calculates number of days it takes to resolve adjustments. An adjustment is when an amount is changed due to an error/miscommunication between two parties…

Cycle time in days to resolve an invoice error

This measure calculates the number of calendar days (including weekends) it takes to resolve a detected invoice error. It is a Cycle Time measure that helps companies analyze…

IT expense, including depreciation/amortization, per employee

This measure calculates IT expense, including depreciation/amortization, per employee. IT expenses include internal/external personnel cost; hardware cost for owned/leased…

Number of finance function FTEs per $1 billion revenue

This measure calculates the number of finance function full-time equivalent employees (FTEs) per $1 billion revenue. The finance function includes activities such as…

Number of fixed assets transactions per FTE that performs the process "perform fixed-asset accounting"

This measure calculates the number of fixed asset transactions (i.e. additions, retires, adjustments, transfers and other entries, such as depreciation, recorded to the fixed…

Number of FTEs that perform IT development and maintenance per $1 billion revenue

This measure calculates the number of full-time equivalent employees (FTEs) who perform IT development and maintenance per $1 billion revenue. IT development and maintenance…

Number of FTEs that perform IT operations per $1 billion revenue

This measure calculates total full time equivalents (FTEs) who perform the process groups "deploy information technology solutions" and "deliver and support information…

Number of FTEs that perform IT planning and management per $1 billion revenue

This measure calculates average number of full time equivalents (FTEs) who perform the process groups "manage the business of information technology", "Develop and manage IT…

Number of FTEs that perform the process "establish internal controls, policies, and procedures" per $1 billion revenue

This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion that perform the process "establish internal controls, policies, and procedures,"…

Number of FTEs that perform the process "invoice customer" per $1 billion revenue

This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that develop and deliver customer invoices. It is part of a set of Process…

Number of invoice line items processed per FTE that performs the process "process accounts payable (AP)"

This measure calculates the number of invoice line items processed per full-time equivalent (FTE) employee that processes payments of operating expenses and other supplier…

Number of end users serviced by the IT function per IT function FTE

Number of IT FTEs that perform the process group "deliver and support information technology services" per $1 billion revenue

This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue dedicated to the process group "deliver and support information technology…

Number of IT FTEs that perform the process group "deploy information technology solutions" per $1 billion revenue

This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue dedicated to the process group "deploy information technology solutions,"…

Number of IT FTEs that perform the process group "develop and maintain information technology solutions" per $1 billion revenue

This measure calculates the number of IT full-time equivalent employees (FTEs) per $1 billion revenue that produce, develop and test new, enhanced, and improved solutions;…