Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Turnover rate for logistics personnel
This measure determines the annualized rate of logistics employee departures as a percentage of total production workforce. A high turnover rate often indicates that…
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Measure Spotlights|
Field finished goods inventory days of supply
This measure calculates field finished goods inventory days of supply by dividing the annual field finished goods inventory by the "value of transfers divided by 365 days."…
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Number of FTEs that perform the process group "manage logistics and warehousing" as a percentage of total business entity FTEs
This measure calculates the percentage of business entity full-time equivalent employees (FTEs) who are employed to perform the process group "manage logistics and…
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Measure Spotlights|
Number of FTEs that perform the process group "manage logistics and warehousing" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue who plan, implement, and control the forward and reverse flow and storage…
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Measure Spotlights|
Total cost to perform the process group "manage logistics and warehousing" as a percentage of the cost of continuing operations
This measure calculates the total cost to perform the process group "manage logistics and warehousing"—which plans, implements, and controls the forward/reverse flow and…
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Measure Spotlights|
Total cost to perform the process group "manage logistics and warehousing" per process group FTE
This measure calculates the total cost to perform the process group "manage logistics and warehousing"—which plans, implements, and controls the forward and reverse flow and…
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Measure Spotlights|
Total cost to perform the process group "manage logistics and warehousing" as a percentage of revenue
This measure calculates total cost as a percentage of revenue to perform the process group "manage logistics and warehousing". Total cost is the sum of personnel …
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Percentage of putaway work that is aided by intelligent automation
This measure calculates percentage of putaway work that is aided by intelligent automation (Examples include autonomous storage/retrieval systems, robots, "cobots," wearables…
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Percentage of retrieval work that is aided by intelligent automation
This measure calculates percentage of work significantly aided by intelligent automation (e.g., autonomous storage/retrieval systems, robots, "cobots," wearables, voice…
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Percentage of moving/sorting work that is aided by intelligent automation
This measure calculates percentage of work significantly aided by intelligent automation (e.g., autonomous storage/retrieval systems, robots, "cobots," wearables, voice…
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Percentage of picking work that is aided by intelligent automation
This measure calculates percentage of work significantly aided by intelligent automation (e.g., autonomous storage/retrieval systems, robots, "cobots," wearables, voice…
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Percentage of packing work that is aided by intelligent automation
This measure calculates percentage of work significantly aided by intelligent automation (e.g., autonomous storage/retrieval systems, robots, "cobots," wearables, voice…
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Percentage of Inventory counting work that is aided by intelligent automation
This measure calculates percentage of total annual volume of work in inventory counting (cycle counts) is significantly aided by intelligent automation (e.g., autonomous…
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Percentage of inventory verification / recalls work that is aided by intelligent automation
This measure calculates percentage of total annual volume of work in tracking for inventory verification / recalls is significantly aided by intelligent automation (e.g.,…
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Percentage of sales orders filled completely from the primary sourcing location
This measure calculates the percentage of sales orders that were filled completely from the pre-determined warehouse or distribution center from which the product should be…
