Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage of purchase requisition line items allocated among the following request method: other
This measure calculates the percentage of individual purchase requisition line items that were issued via methods other than electronic, paper, telephone, etc. to an internal…
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Measure Spotlights|
Overhead cost to perform the process "develop sourcing strategies" per $1,000 revenue
This measure calculates overhead cost per $1,000 revenue to perform the "develop sourcing strategies" process, which involves clarifying purchasing requirements, matching…
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Measure Spotlights|
Other cost to perform the process "develop sourcing strategies" per $1,000 revenue
This measure calculates the "other" cost (i.e. other than personnel, equipment, material, systems, outsourced, or overhead costs) per $1,000 revenue to perform the "develop…
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Measure Spotlights|
Outsourced cost to perform the process "develop sourcing strategies" per $1,000 revenue
This measure calculates outsourced cost per $1,000 revenue to perform the "develop sourcing strategies" process, which involves clarifying purchasing requirements, matching…
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Measure Spotlights|
Overhead cost to perform the process "manage suppliers" per $1,000 revenue
This measure calculates overhead cost per $1,000 revenue to develop and manage programs and policies for interacting with suppliers, and measure/improve their performance…
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Measure Spotlights|
Other cost to perform the process "manage suppliers" per $1,000 revenue
This measure calculates "other" cost (i.e. other than personnel, equipment, material, systems, outsourced, or overhead costs) per $1,000 revenue to develop and manage…
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Measure Spotlights|
Outsourced cost to perform the process "manage suppliers" per $1,000 revenue
This measure calculates outsourced cost per $1,000 revenue to develop and manage programs and policies for interacting with suppliers, and measure/improve their performance…
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Measure Spotlights|
Percentage of purchase requisition line items allocated among the following request method: paper
This measure calculates the percentage of individual purchase requisition line items that were issued via paper to an internal purchasing department or vendor. A purchase…
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Measure Spotlights|
Percentage of purchase requisition line items allocated among the following request method: telephone request direct to internal purchasing department
This measure calculates the percentage of individual purchase requisition line items that were issued as a telephone request directly to an internal purchasing department. A…
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Measure Spotlights|
Percentage of purchase requisition line items allocated among the following request method: telephone request direct to vendor
This measure calculates the percentage of individual purchase requisition line items that were issued as a telephone request directly to a vendor. A purchase requisition is…
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Measure Spotlights|
Percentage of purchase requisition line items allocated among the following request method: electronic request direct to vendor
This measure calculates the percentage of individual purchase requisition line items that were issued as an electronic request directly to a vendor. A purchase requisition is…
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Measure Spotlights|
Percentage of the total value of purchases allocated among the following purchase arrangement type: procurement cards
This measure calculates the percentage of the total value of purchases that are made through procurement cards. Procurement cards are arrangements where the supplier takes…
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Measure Spotlights|
Percentage of the total value of purchases allocated among the following purchase arrangement type: individual purchase orders
This measure calculates the percentage of the total value of purchases that are made through individual purchase orders. This purchase arrangement supports flexible ordering…
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Measure Spotlights|
Percentage of the total value of purchases allocated among the following purchase arrangement type: blanket/contract orders
This measure calculates the percentage of the total value of purchases that are made through blanket/contract orders. Blanket/contract orders allow preselected goods to get…
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Measure Spotlights|
Percentage of the total value of purchases placed by non-traditional submission methods (without a buyer or purchasing agent being involved to process the transaction)
The measure calculates the percentage of total Value of Purchases Placed by Non-Traditional Submission Methods (Without a Buyer or Purchasing Agent Being Involved to Process…