Resource Library

Total cost to perform the process group "develop and counsel employees" per process group FTE

This measure calculates total cost per process group full time equivalent (FTE) to perform the process group "develop and counsel employees". Total cost is the sum of…

Total cost to perform the process group "develop and counsel employees" per business entity employee

This measure calculates the total cost per business entity employee to perform the process group "develop and counsel employees," which consists of learning strategy,…

Percentage of CEO and senior leadership time spent on leadership development

This measure calculates the percentage of time that the Chief Executive Officer (CEO) (i.e. the officer who has ultimate management responsibility for an organization and…

Internal cost to perform learning administration activities per $1,000 revenue

This measure calculates the internal cost per $1,000 revenue for scheduling courses, coordinating course attendance, printing and/or distributing course/learning materials,…

Internal cost to perform learning administration activities per business entity employee

This measure calculates the internal cost per business entity employee for scheduling courses, coordinating course attendance, printing and/or distributing course/learning…

Total cost to perform the HR function per FTE that performs the process group "develop and counsel employees"

This measure calculates the total cost per "develop and counsel employees" full-time equivalent (FTE) employee to perform the human resources (HR) function. These FTEs focus…

Total cost for the learning management system as a percentage of the system cost to perform the processes "manage employee development" and "develop and train employees"

This measure calculates total cost for the software application or Web-based technology used to plan, implement, and assess a specific learning process in relation to system…

Learning budget per business entity employee

This measure calculates the budget allocated to learning for the 12-month period per business entity employee. This measure is part of a set of Cost Effectiveness measures…

Average time in days to close an identified skill or capability gap through training for an employee

This measure calculates total average time in days per employee to close an identified skill or capability gap through training. This Cycle Time measure is intended to help…

Average time in calendar days to close an identified skill or capability gap in data science, digital skills and other specialty IT skills through training

This measure calculates average time in calendar days to close an identified skill or capability gap in data science, digital skills and other specialty IT skills through…

Percentage of the learning budget that is attributed to reskilling aligned to technology changes

This measure reports the percentage of the learning budget that is allocated to reskilling that is required based upon technology changes. In this instance, reskilling refers…

Average time in calendar days (including weekends) to close an identified skill or capability gap in interpersonal skills (e.g., communication, teaming) through training

This measure calculates average time in calendar days (including weekends) to close an identified skill or capability gap in interpersonal skills (e.g., communication,…

Average time in calendar days (including weekends) to close an identified skill or capability gap in behavioral skills (e.g., agility, adaptability to change, capacity for creativity and innovation) through training

This measure calculates average time in calendar days (including weekends) to close an identified skill or capability gap in behavioral skills (e.g., agility, adaptability to…

Average time in calendar days (including weekends) to close an identified skill or capability gap in business skills (e.g., analytics, business acumen, project management and industry/occupation specific skills) through training

This measure calculates average time in calendar days (including weekends) to close an identified skill or capability gap in business skills (e.g., analytics, business acumen…

Average time in calendar days (including weekends) to close an identified skill or capability gap in leadership skills through training

This measure calculates average time in calendar days (including weekends) to close an identified skill or capability gap in leadership skills through training. Cycle time is…