Resource Library

Number of business entity employees per FTE in learning administration

This measure calculates the number of business entity employees per full-time equivalent (FTE) employee in learning administration, which handles scheduling courses,…

Percentage of training programs developed externally

This measure calculates the percentage of training programs developed externally. As part of a set of Supplemental Information measures, it helps companies evaluate…

Percentage of training programs developed internally

This measure calculates the percentage of training programs developed internally. As part of a set of Supplemental Information measures, it helps companies evaluate…

Percentage of training programs developed through other channels

This measure calculates the percentage of training programs developed through channels other than internal, external, or partnerships with external specialists. As part of a…

Percentage of training programs developed through partnerships with external specialists

This measure calculates the percentage of training programs developed through partnerships with external specialists. As part of a set of Supplemental Information measures,…

Percentage of "develop and counsel employees" inquiries received via channels other than e-mail, phone, and face-to-face

This measure calculates the percentage of inquiries received via channels other than e-mail, phone, and face-to-face for the process "develop and counsel employees," which…

Percentage of "develop and counsel employees" inquiries received via e-mail

This measure calculates the percentage of inquiries received via e-mail for the process "develop and counsel employees," which consists of learning strategy, employee…

Percentage of "develop and counsel employees" inquiries received via face-to-face

This measure calculates the percentage of inquiries received via face-to-face for the process "develop and counsel employees," which consists of learning strategy, employee…

Percentage of "develop and counsel employees" inquiries received via phone

This measure calculates the percentage of inquiries received via phone for the process "develop and counsel employees," which consists of learning strategy, employee…

Percentage of CEO and senior leadership time spent on leadership development

This measure calculates the percentage of time that the Chief Executive Officer (CEO) (i.e. the officer who has ultimate management responsibility for an organization and…

Internal cost to perform learning administration activities per $1,000 revenue

This measure calculates the internal cost per $1,000 revenue for scheduling courses, coordinating course attendance, printing and/or distributing course/learning materials,…

Internal cost to perform learning administration activities per business entity employee

This measure calculates the internal cost per business entity employee for scheduling courses, coordinating course attendance, printing and/or distributing course/learning…

Total cost to perform the HR function per FTE that performs the process group "develop and counsel employees"

This measure calculates the total cost per "develop and counsel employees" full-time equivalent (FTE) employee to perform the human resources (HR) function. These FTEs focus…

Total cost for the learning management system as a percentage of the system cost to perform the processes "manage employee development" and "develop and train employees"

This measure calculates total cost for the software application or Web-based technology used to plan, implement, and assess a specific learning process in relation to system…

Learning budget per business entity employee

This measure calculates the budget allocated to learning for the 12-month period per business entity employee. This measure is part of a set of Cost Effectiveness measures…