Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Total cost to perform the process "order materials and services" per $1,000 purchases
This measure calculates the total cost per $1,000 purchases for planning, ordering, and executing the physical delivery of materials and services from suppliers to the points…
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Measure Spotlights|
Total cost to perform the process "order materials and services" per purchase order
This measure calculates the total cost per purchase order for planning, ordering, and executing the physical delivery of materials and services from suppliers to the points…
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Measure Spotlights|
Total cost to perform the process "order materials and services" per purchase order line item
This measure calculates the total cost per purchase order line items for planning, ordering, and executing the physical delivery of materials and services from suppliers to…
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Measure Spotlights|
Number of FTEs that perform the process "order materials and services" as a percentage of procurement process group FTEs
This measure calculates the percentage of procurement process group full-time equivalent employees (FTEs) who perform the "order materials and services" process, which…
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Measure Spotlights|
Percentage of total value of goods and services purchased from top ten suppliers
This measure calculates the percentage of goods and services that were purchased from top ten suppliers (i.e. suppliers from whom your business entity purchases the most, in…
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Measure Spotlights|
Percentage of purchase value from certified vendors
This measure determines the percentage of purchase value that comes from certified vendors. To be a certified vendor, the entity must be a supplier of goods and services with…
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Measure Spotlights|
Number of FTEs that perform the process "select suppliers and develop/maintain contracts" per $1 billion purchases
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion purchases employed to select suppliers (typically through a request for information…
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Measure Spotlights|
Number of FTEs that perform the process group "procure materials and services" per $1 billion purchases
This measure calculates the total number of full-time equivalent employees (FTEs) per $1 billion purchases that perform the process group "procure materials and services,"…
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Measure Spotlights|
Number of FTEs that perform the process "develop sourcing strategies" per $1 billion purchases
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion purchases who perform the "develop sourcing strategies" process, which involves…
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Measure Spotlights|
Number of FTEs that perform the process "develop sourcing strategies" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue who perform the "develop sourcing strategies" process, which involves…
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Measure Spotlights|
Number of FTEs that perform the process "order materials and services" per $1 billion purchases
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion purchases who perform the "order materials and services" process, which involves…
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Measure Spotlights|
Number of FTEs that perform the process "order materials and services" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue who perform the "order materials and services" process, which involves…
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Measure Spotlights|
Number of FTEs that perform the process "develop sourcing strategies" as a percentage of process group "procure materials and services" FTEs
This measure calculates the percentage of full-time-equivalents (FTEs) who perform the process group "procure materials and services" allocated to the process "develop…
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Measure Spotlights|
Number of FTEs that perform the process "manage suppliers" as a percentage of process group "procure materials and services" FTEs
This measure calculates the percentage of full-time-equivalents (FTEs) who perform the process group "procure materials and services" allocated to the process "manage…
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Measure Spotlights|
Direct materials and services value as a percentage of total value of purchases
This measure calculates the value of direct materials and services—the items and activities used to directly produce a product—as a percentage of total value of purchases…
