Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Total cost to perform the process "manage employee relations" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the process "manage employee relations," which comprises the policies and practices concerned with the…
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Measure Spotlights|
Total cost to perform the process "manage employee relations" as a percentage of total cost to perform the process group "develop and counsel employees"
This measure calculates the total cost to perform the process "manage employee relations"—which comprises the policies and practices concerned with the management and…
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Measure Spotlights|
Overhead and other cost to perform the process "manage employee relations" as a percentage of total process cost
This measure calculates the percentage of the total cost to perform the process "manage employee relations" that comes from overhead and other costs. Core components of this…
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Measure Spotlights|
Personnel cost to perform the process "manage employee relations" per $1,000 revenue
This measure calculates personnel cost per $1,000 revenue to perform the process "manage employee relations," which comprises the policies and practices concerned with the…
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Measure Spotlights|
Personnel cost to perform the process "manage employee relations" per business entity employee
This measure calculates personnel cost per business entity employee to perform the process "manage employee relations," which comprises the policies and practices concerned…
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Measure Spotlights|
Total cost to perform the process "manage employee relations" per business entity employee
This measure calculates the total cost per business entity employee to perform the process "manage employee relations," which comprises the policies and practices concerned…
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Measure Spotlights|
Number of business entity employees per FTE that performs the process "manage employee relations"
This measure calculates the number of business entity employees per full-time equivalent (FTE) employee that performs the process "manage employee relations," which comprises…
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Measure Spotlights|
Number of FTEs that perform the process "manage employee relations" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that perform the process "manage employee relations," which comprises the…
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Measure Spotlights|
Personnel cost to perform the process "manage employee relations" as a percentage of total process cost
This measure calculates the percentage of the total cost to perform the process "manage employee relations" that comes from personnel cost. Core components of this process…
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Measure Spotlights|
Systems cost to perform the process "manage employee relations" as a percentage of total process cost
This measure calculates the percentage of the total cost to perform the process "manage employee relations" that comes from systems cost. Core components of this process…
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Measure Spotlights|
Outsourced cost to perform the process "manage employee relations" per $1,000 revenue
This measure calculates outsourced cost to perform the process "manage employee relations" per $1,000 revenue. Outsourced cost refers to the total cost of outsourcing a…
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Measure Spotlights|
Overhead and other costs to perform the process "manage employee relations" per $100,000 revenue
This measure calculates overhead and other costs to perform the process "manage employee relations" per $100,000 revenue. Overhead cost refers to expenses that an…
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Measure Spotlights|
Systems cost to perform the process "manage employee relations" per $100,000 revenue
This measure calculates systems cost to perform the process "manage employee relations" per $100,000 revenue. Systems cost refers to a variety of expenses related to computer…
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Measure Spotlights|
Outsourced cost to perform the process "manage employee relations" as a percentage of total process cost
This measure calculates the percentage of the total cost to perform the process "manage employee relations" that comes from outsourced cost. Core components of this process…
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Measure Spotlights|
Personnel cost to perform the process "manage employee relations" per process FTE
This measure calculates personnel cost to perform the process "manage employee relations" per process full-time equivalent employee (FTE). Personnel cost refers to employee…
