
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Number of business entity employees per FTE that performs the process group "reward and retain employees"
This measure calculates the number of business entity employees per full-time equivalent (FTE) employee that performs the process group "reward and retain employees," which…
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Cycle time in days from approval of job requisition to acceptance of job offer
This measure calculates the number of days elapsed between the moment a recruiter is notified that an organization needs to fill a specific vacancy and when a candidate…
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Measure Spotlights|
Cycle time in days from identifying the need to hire a new employee to approval of the job requisition
This measure calculates the number of days elapsed between the moment an organization realizes they need to hire a new employee and when a recruiter is notified that they…
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Cycle time in days from job acceptance until new hire begins in the agreed position
This measure calculates the number of days elapsed between the moment a candidate accepts a job offer and when that employee starts working in the agreed position, including…
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Middle management/specialists as a percentage of total business entity employees
This measure calculates the percentage of total business entity employees that are middle management/specialists (i.e. managers with budgetary and/or supervisory…
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Number of FTEs that perform the process group "recruit, source, and select employees" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that perform the process group "recruit, source, and select employees."…
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Number of FTEs that perform the process group "redeploy and retire employees" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that perform the process group "redeploy and retire employees," which…
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Measure Spotlights|
Number of FTEs that perform the process group "reward and retain employees" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that perform the process group "reward and retain employees," which…
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Number of internal hires per "redeploy and retire employees" FTE
This measure calculates the number of internal hires per full-time equivalent (FTE) employee for the "redeploy and retire employees" process group, which consists of…
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Involuntary terminations as a percentage of total business entity employees
This measure calculates the percentage of total business entity employees that were terminated due to permanent layoff, redundancy, termination for cause, etc. It is part of…
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Personnel cost to perform the process group "reward and retain employees" as a percentage of total process group cost
This measure calculates the percentage of the total cost to perform the process group "reward and retain employees" that comes from personnel cost. Activities in this process…
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Base pay per middle management or specialist employee
This measure calculates base pay (which excludes overtime and variable pay) per middle management or specialist employee (i.e. managers with budgetary and/or supervisory…
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Base pay per operational worker or office staff employee
This measure calculates base pay (which excludes overtime and variable pay) per operational worker or office staff employee (i.e. those who do not have any management…
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Base pay per senior management or executive employee
This measure calculates base pay (which excludes overtime and variable pay) per senior management or executive employee (i.e. the highest-ranking officers and managers below…
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Number of vacation days per year per employee
This measure calculates the average number of vacation days per year, per employee, provided by your business entity's policies. As part of a set of Supplemental Information…